To prevent damage to our Snowball chairs during the shipping process, Spec™ focused on developing new packaging solutions that offered stronger protection. The first proposed solution was to add more packaging material to protect the product, however this idea did not agree with our environmental goals. After experimenting with different concepts, we developed a solution that would maintain our low-waste packaging while still reducing quality issues.
Our solution was to change the way the package was handled, instead of increasing the packaging itself. We added handles to make it easier for shippers to lower the boxes to the ground, and Safety Warning Labels that would identify the weight of the product so shippers would not drop it.
After 3 months of implementing this new packaging, we have not had any quality issues with our Snowball chairs – and we didn’t have to increase packaging to accomplish this!