Lifetime Structural Warranty
We are pleased to provide the initial purchaser with a lifetime structural warranty against defects in design, construction, and materials. Finishes and cover materials are warranted for two years, subject to normal wear and tear. Electrical and mechanical parts are warranted for two years.
Our warranty will not apply where there is evidence of alteration, misuse, negligence, or abuse. No warranty shall apply to COM (customer’s own material) fabrics. During the warranty period, we will repair, or, at our discretion, replace any product where we are satisfied that the product is defective. Decisions on warranty rest solely with Spec. All freight charges for items being returned for service must be prepaid by the customer. If a claim is accepted, we will gladly refund the charges incurred.
For more information, please feel free to contact us.